数字政府高质量建设的实践经验与改革启示
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Practical Experience and Reform Implications of High-qualityConstruction of Digital Government
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    摘要:

    “一地创新、各地复用”的改革导向加快了数字政府建设的步伐,发掘既有数字政府建设的经验有利于践行“一体化和标准化”的数字政务。研究以浙江与广东为考察对象,进一步探究两地区数字政府高质量建设的典型模式及经验。研究发现,浙江和广东分别采用了“基层创新+全省受益”的全域化推进模式和“政企合作+管运分离”的 EPC 总承包模式,在此基础上形成了“职能型-高位协调、市场型-动力驱动、协调型-均衡发展以及价值型-需求牵引”的运行机制。浙江省和广东省数字政府高质量建设形成了丰富的实践经验,具体体现为:支撑力维度以顶层设计和清单化管理政务信息为重点,循序实现信息系统的有序转型:驱动力维度以引入市场竞争机制和推动政企合作模式的实施为手段:协同力维度注重基层数字治理创新,培育良好的数字生态环境:牵引力维度坚持以用户需求为中心,着力打造数字服务型政府。研究进一步认为,浙江和广东的经验为我国数字政府建设提供了多角度的改革启示,包括服务体验、技术应用、风险防范和模式选择等方面。

    Abstract:

    The reform orientation of " innovation in one place, reuse in other places” has accelerated thepace of digital government construction.Uncovering existing experience in digital government construction isconducive to implementing an “integrated and standardized” digital governance system. This study takes Zhejiang Province and Guangdong Province as case studies to further explore the typical models and experience olhigh-quality digital government construction in these two regions. The findings indicate that Zhejiang andGuangdong have adopted the “ grassroots innovation + province-wide benefit” regional promotion model and thegovernment-enterprise cooperation + separation of management and operation” EPC general contracting modelrespectively. On this basis, they have developed an operational mechanism characterized by “ functional-highlevel coordination, market-motivation-driven, coordinated-balanced development, and value-demand-orientedapproaches. The high-quality construction of digital government in Zhejiang Province and Guangdong Provincehas yielded a wealth of practical experience, which is specifically reflected in the following aspects : in the support dimension , the focus is on top-evel design and list-based management of government information to achieveorderly transformation of the information svstem: in the drive dimension, the introduction of the market competition mechanism and the promotion of the government-enterprise cooperation model are adopted as key instru.ments; in the collaboration dimension, grassroots innovation in digital governance is emphasized to cultivate afavorable digital ecosystem ; in the traction dimension, a user-centered approach is maintained to build a digitaservice-oriented government. The study further concludes that the experience of Zhejiang Province and Guangdong Province offers multi-faceted reform insights for China’'s digital government construction, including serviceexperience , technology application, risk prevention, and model selection.

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祁志伟,张丽颖.数字政府高质量建设的实践经验与改革启示[J].重庆工商大学社会科学版,2025,42(2):81-92

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  • 在线发布日期: 2025-04-22