李敏,冯月,唐鹏.农村宅基地退出农户满意度影响因素研究——基于四川省典型地区的调研数据[J].西部论坛,2019,29(5):45-54
农村宅基地退出农户满意度影响因素研究——基于四川省典型地区的调研数据
Study on Influential Factors of Farmers’ Satisfaction with Rural Homestead Withdrawal: Based on the Survey Data of Typical Areas in Sichuan Province
  
DOI:
中文关键词:  宅基地退出  农户满意度  感知质量  感知价值  政府形象  政策执行
英文关键词:homestead withdrawal  farmer satisfaction  perceived quality  perceived value  governmental image  policy implementation
基金项目:
作者单位
李敏,冯月,唐鹏 四川大学 公共管理学院四川 成都 610065 
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中文摘要:
      借鉴顾客满意度指数分析框架,构建农村宅基地退出农户满意度影响因素模型,并应用四川省典型地区的农户调研数据,通过结构方程模型进行实证检验,分析表明:农户满意度主要取决于农户对宅基地退出的感知质量和感知价值,地方政府形象尤其村委会形象对农户满意度具有显著的正向直接影响,可靠性、合理性、宣传与参与度以及家庭资源禀赋通过影响农户的感知质量对农户满意度产生正向间接影响,农户满意度对农户的政策认同和农户抱怨分别有显著的正向和负向影响。因此,应完善农村宅基地退出政策及配套制度以提高农户宅基地退出的经济社会净福利,加强地方政府尤其是村委会廉政、勤政建设以改善政府形象,完善政策执行机制、规范政策执行行为以提高农户的政策感知质量。
英文摘要:
      In order to explain the influencing factors and paths of farmers' satisfaction and further understand the decision-making mechanism of farmers' homestead withdrawal, this paper builds a model of farmers' satisfaction with homestead withdrawal based on customer satisfaction index(CSI)model, and uses structural equation model(SEM)to quantitatively analyze the survey data of farmers in typical areas of Sichuan Province. The results show that family resource endowment is an important antecedent factor affecting farmers' satisfaction; perceived quality and perceived value are the most critical factors affecting farmers' satisfaction; reliability, rationality, publicity and participation are quality factors influencing perceived quality; government image, especially the image of village committee, is an important factor affecting farmers' satisfaction; and farmer satisfaction has an important impact on policy identification and complain. Research conclusions: around the perception quality and value of farmers' withdrawal from homestead, perfecting the policy of compensation and resettlement of homestead, perfecting the supporting system of infrastructure, improving farmers' net economic and social welfare are the key measures to improve farmers' sense of acquisition, strengthening the construction of clean government of village committee to improve the image of government, enhancing farmers' trust in government and village committee, and sounding the dissatisfaction channels of farmers in the late stage of the exit of the homestead, and improving the complaint handling system of farmers are important measures to improve the satisfaction of farmers.
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