购物社区价值共创行为与购买意愿 ———感知价值的中介作用∗
DOI:
作者:
作者单位:

作者简介:

通讯作者:

基金项目:


Shopping Community Value Co-creation Behavior and Purchase Intention: the Mediating Role of Perceived Value
Author:
Affiliation:

Fund Project:

  • 摘要
  • |
  • 图/表
  • |
  • 访问统计
  • |
  • 参考文献
  • |
  • 相似文献
  • |
  • 引证文献
  • |
  • 资源附件
    摘要:

    购物社区是商家与顾客进行价值共创的重要平台,顾客参与价值共创行为对商家具有重要作 用。 为探究价值共创行为如何影响购买意愿,基于 361 份购物网站用户的问卷调查数据,运用结构方程 模型和 Bootstrap 分析方法探讨购物过程中消费者感知价值在价值共创行为与购买意愿间的中介作用。 实证结果表明:价值共创行为,包括知识贡献行为与顾客公民行为,对购买意愿存在显著正向影响,感知 价值在知识贡献行为、顾客公民行为影响购买意愿的过程中发挥了显著的中介作用。 基于以上研究结 论,对在线零售商家提出建议。

    Abstract:

    Shopping community is an important platform for merchants to create value with customers and customers’ participation in value creation plays an significant role for merchants. In order to explore how value co-creation behavior affects the purchase intention, the structural equation model and Bootstrap analysis method were used to discuss the intermediary role of consumer perceived value in value co-creation behavior and pur_x0002_chase intention based on the questionnaire data of 361 users of the shopping website. Empirical results show that value co-creation behavior, including knowledge contribution behavior and customer citizen behavior, has a significant positive impact on purchase intention, and perceptual value plays a significant intermediary role in the process of knowledge contribution behavior and customer citizens’ behavior affecting purchase intention. Based on the above research conclusions, recommendations are made for online retailers.

    参考文献
    相似文献
    引证文献
引用本文

刘晓云,武建元.购物社区价值共创行为与购买意愿 ———感知价值的中介作用∗[J].重庆工商大学社会科学版,2023,40(1):106-117

复制
分享
文章指标
  • 点击次数:
  • 下载次数:
历史
  • 收稿日期:
  • 最后修改日期:
  • 录用日期:
  • 在线发布日期: 2023-03-14